Frequently Asked Questions
Do I need to make an appointment?
Yes. Slots fill up quickly, therefore avoid waiting to schedule. If you need an appointment in short notice, you are welcome to contact us; however, slots are never guaranteed.
Do I need to arrive early for my appointment?
Yes. In order to assure a full massage session, please arrive early. Allow 10 minutes to complete a health form and sign a consent/release form. If it is your first visit you must arrive an additional 15 minutes in advance. We will have a consultation to discuss anything you filled out on your paperwork concerning your health needs. The intention is to tailor the massage specifically to you so that you may be served to the best of Margaret’s ability. This is intended to be specifically for the first session. Every additional session thereafter will only include a brief consultation of any new symptoms.
What if I’m running late?
We understand things happen; however, arriving late may limit the time of your service. Your treatment will end at the scheduled time to accommodate the next guest’s appointment. If you would like to reschedule you may do so. Please call as early as you are aware of your need to reschedule so that another person may fit into the opened slot.
What is your cancellation policy?
When an appointment is made, we reserve a treatment room and the therapist’s time for the exclusive use of our client. Late cancellations and no-shows present lost capabilities of someone else receiving our services. We have implemented a fair cancellation policy to protect our business, our staff, and our customers. Massage appointments: we must receive notice of cancellation, or rescheduling, at least 12 hours before the scheduled appointment time. If such notice is not received, a cancellation fee will be charged as follows, regardless of the reason and regardless of whether the canceled appointment gets re-booked: appointments and sessions less than 60 minutes: $20; 60-minute appointments: $30; 75-minute appointments: $45, 90-minute appointments or longer: $60. No shows get charged the full-service price.
Where are you located?
Margaret is located in Cedar Hill, Texas.
Do you take walk-ins?
For the safety of her clients, Margaret does not accommodate walk-ins.
Is gratuity expected? Can I tip on credit card, or does it need to be cash?
Gratuity is not expected but is always appreciated. Most clients tip an average of 15%-20% on the price of the massage or treatment. Depending on how you pay, you may need to tip with cash, so come prepared.
Are there showers in your facility?
We do not have showers.
What hours are you available?
Margaret is available on weekdays and also schedules some weekend and evening appointments. Please call for appointment availability.
Do I have to take off all my clothes?
For regular massage therapy the areas of the body being addressed are more easily worked if they are exposed. However, proper draping is always utilized, and modesty is honored. Always undress to your comfort level and discuss any concerns with your massage therapist before your session begins. If receiving a treatment other than massage, there is no need to disrobe.
Do you do outcalls?
Typically Margaret does not do outcalls. You are welcome to call or text to find out more information regarding your specific needs.
Do you do chair massage?
Yes. If you are needing chair massages for an event, please reach out to the office via call or text.
Do you accept insurance cases?
No, we do not. We recommend that you talk to your insurance representative about reimbursing you for what you pay for treatments.
Is there a certain type of clothing I should wear for massage?
No. When getting a massage on a massage table, massage is best performed without clothing or with only undergarments on. Your massage therapist is always trained to drape sheets discreetly over areas not involved in the massage to protect your privacy. Always undress to your comfort level and discuss any concerns with your massage therapist before your session begins.
Does massage hurt?
If you are getting massage because you have a muscular issue (strain, headache, tendonitis, etc.) massage over that area will probably be uncomfortable at first because it is already sore. If you experience pain during your massage, please be sure to tell your massage therapist so that the pressure or technique may be adjusted.
Can I Bring Children with Me to My Appointment?
Though we love children, we must require all clients to be at least 13 years of age. Children under the age of 18 receiving a service must be accompanied by an adult in the treatment room. Children who are not clients will not be permitted within the treatment room. Please make accommodations in advance for your children to be cared for elsewhere, as they cannot be unattended within the waiting area.
Are Cell Phones Permitted?
To keep disturbances and distractions to a minimum, we request all cell phones and electronic devices be turned off while in the treatment area.
What Forms of Payment Do You Accept?
At this time, Blue Sky Massage Therapy accepts cash as well as Visa and Mastercard. Personal checks are not accepted. Prices of services are subject to change without notice.
How often should I get a massage?
The answer to this question depends on your reasons for receiving the massage. If you are coming for relief from back pain, tight muscles, or significant levels of stress, more time and attention may be required. Weekly sessions may be necessary for relief and to induce the healing process. For general stress reduction, it is recommended that you have regular sessions ranging from once a week to once a month. If you have high-stress levels in your work or personal life, massage once a week is recommended. Some clients have more frequent massages because they enjoy doing so. People who want to feel a significant difference in their body should schedule two or three massages every week for about three weeks then you will begin to feel the full impact of the treatments. As with any therapy, whether it be massage therapy, chiropractic care, or physical therapy, regular sessions are necessary to obtain optimal health levels and to assure your health benefits last longer.
Can I talk during a massage?
Do not feel obligated to talk to the massage therapist during the massage session, as this is your time to relax and enjoy the experience. However, if you are more relaxed talking, do so. There are times when you should speak up during a massage. If anything makes you uncomfortable, if you’re too cold or too hot, or if you prefer the massage to be deeper or lighter, it is important that you mention it to the therapist for the best massage experience
What is Swedish Massage?
Classic Swedish Massage uses long meditative strokes to soothe the body and release stress. Swedish Massage stimulates the lymphatic system, encourages the release of toxins, and increases circulation assisting in the healing process.
What is “Deep Tissue Massage”?
Deep Tissue Massage is not the same as Deep Pressure Massage. Deep tissue involves extra training for the massage therapist to know specific techniques to relieve the muscles. Deep Pressure is when the massage therapist targets specific areas to promote health and healing by focusing on the deeper layers of muscle tissue. It aims to release the chronic patterns of tension in the body through slow strokes and deep finger pressure on the contracted areas, either following or going across the fibers of the muscles, tendons, and fascia. Deep Pressure is best for reducing chronically tight muscles and for those accustom to frequent massage.
How do I know if the pressure applied during the massage is too much?
If you are tensing up in response to the pressure or if you find yourself holding your breath and you can’t take deep breaths comfortably then the pressure is too much. Please inform your massage therapist to receive the best massage experience.
Are there any medical conditions that would exclude me from being able to receive a massage?
If you have a fever, contagious virus or infection, or you are in the acute phase of an illness, it is recommended that you wait for your massage until you are better. If you have a local injury, you can still have a massage. Your massage therapist will work around the problem area and focus on other areas that are not directly affected. Your massage therapist needs to be informed of any medical conditions for which you are taking medications or seeing a doctor.